Refunds, cancellations and payments
Draft — pending professional legal review. Last updated 10 November 2026.
Who refunds
Refunds are the organiser's decision and responsibility, under their event policy. Because EFT and cash go directly to the organiser, they pay refunds back to you directly.
Cancelled events
If an event is cancelled the organiser will tell attendees and explain how refunds work. Refunded tickets stop working at the door.
Proof of payment
Telling the organiser you have paid does not issue your ticket. The organiser confirms the payment first.
Card payments
Card payments are processed by Paystack. A ticket is issued only after the payment is verified with Paystack.