Organiser agreement
Draft — pending professional legal review. Last updated 10 November 2026.
Parties
This agreement is between TechTur Solutions (Pty) Ltd [registration number to be confirmed] ("TechTur") and the organisation that creates an account ("Organiser"). Version 2026-11-draft.
Service
TechTur provides event pages, registrations, payment tracking, QR ticket issuing and check-in software. The Organiser runs its events and is responsible for event content, pricing, admission and refunds.
Platform fee
The Organiser pays TechTur the platform fee shown in its account settings (for the pilot: R1.00 per paid ticket). The fee applies only to tickets with a confirmed payment. Unpaid and complimentary tickets attract no fee. Refunded tickets reverse their fee. The fee is not VAT; TechTur is not currently VAT-registered.
Settlement
Where the Organiser collects ticket money directly (cash or EFT), TechTur issues a commission statement after the event and the Organiser pays the outstanding fees by EFT to TechTur's business account within three (3) business days after the event, quoting the statement reference.
Money
For cash and EFT, ticket proceeds go directly to the Organiser. TechTur does not collect, hold or transfer the Organiser's ticket money.
Personal information
The Organiser is the responsible party for attendee information and TechTur is its operator under POPIA. TechTur processes attendee information only to provide the service, keeps it secure, does not use it for its own marketing and notifies the Organiser of any security compromise. The Organiser collects only what it needs and has a lawful basis for doing so.
Accuracy
The Organiser confirms payments only when money has actually been received. Payment confirmations are recorded with the user, time, amount and reference.
Termination
Either party may end this agreement on written notice. Fees for tickets already paid remain payable. TechTur may suspend accounts that breach this agreement or the law.
Liability and disputes
Each party is responsible for its own obligations. TechTur's liability is limited to the fees paid in the three months before a claim, except where the law does not allow this. Parties will try to resolve disputes in good faith before other remedies. South African law applies.